Amersham Health Centre

BBC | Health News
2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.NHS translation bill 'tops £23m'The NHS in England spends £59,000 a day on translating documents and providing interpreters, according to a health think tank.Mon, 06 Feb 2012 13:33:12 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-16905491Campaign to cut smoking in carsA campaign to stop people smoking in cars when carrying children - and which could pave the way for a ban - is launched by the Welsh government.Mon, 06 Feb 2012 02:17:10 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/uk-wales-16872587Transplant jaw made by 3D printerAn 83-year-old woman is fitted with a jaw made by a 3D printer in what doctors say is the first operation of its kind.Mon, 06 Feb 2012 14:07:11 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/technology-16907104

Dr Alan C Dellow
Dr Simon G Thompson
Dr Andrea Wood
Dr Nicola J Bennett
Dr Clare Gabe
Dr Vimmi Passi
Dr Paul Layng

The Surgery

Amersham Health Centre, Chiltern Avenue, Amersham, Bucks HP6 5AY
Tel: 0844 477 8733
Fax: 08444 99 69 76

Opening Hours

The surgery is open from 8.30am to 6.00pm Monday to Friday and for a limited number of pre-booked appointments on a Saturday morning from 8.30am to 12 noon.  Phone calls are not taken on a Saturday morning.

Click here for details of our automated telephone system.

Amersham Health Centre Newsletter
Click Here to download - Summer 2011
Click Here to download - April 2011
Click Here to download - February 2011
Click Here to download - Autumn 2010
Click Here to download - Summer 2010
Click Here to download - Spring 2010
Click Here to download - Autumn 2009
Click Here to download - June 2009
Click Here to download - January 2009

Introduction

Welcome to The Surgery, Amersham Health Centre. We hope that you will find this website useful. We aim to provide a high standard of medical and nursing care for all our patients, with a strong emphasis on disease prevention, health education and self-help. There is much that you, the patient, can do to maintain your own good health and the aim of this website is:

  • To help you - by giving useful information about the services we offer and advice on how to manage  minor illness in the home.
  • To help us - by making clear how our services can best be used.
  • To help us to help you - by encouraging a team approach between the practice and the patients

Practice Newsletter

This is produced quarterly and informs patients on medical issues, general information and seasonal medical help. If you wish to write a short article for inclusion in our newsletter, please hand your suggestion to the receptionist. If you would like to view the current newsletter click on the link above.

Access To Medical Records

Patients can request access to their medical records but the records may not be removed from the practice premises. A charge will be made for access to records, for copies and for computer printouts. There are times when notes need to be audited in order to ensure that the quality of care patients receive is monitored and improved. If you have any objection to this please write to the practice manager. District nurses and health visitors have access to medical records of the patients in their care.

Violent Or Abusive Patients

Violent or abusive behaviour directed towards our doctors or staff will not be tolerated. Any patient who verbally or physically assaults a doctor or member of staff will be removed from our list of patients.

Freedom Of Information

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the classes of information the practice intends to routinely make available. This scheme is available on request.

Additional Services

A wide range of additional services is available. Please ask at reception for details.


Practice News and Notices

Prescription ordering over the Christmas Holiday

Please remember to order your prescription in time for the christmas holiday.

If you could get your requests in to us by Wednesday 21st December 2011 at the latest. this will allow us and the pharmacies plenty of time to get your items ready.

 

 


GENERAL PRACTITIONER TRAINING

DUE TO GENERAL PRACTITIONER TRAINING there will be no AFTERNOON SURGERIES AND THEREFORE NO ROUTINE APPOINTMENTS WITH THE DOCTORS ON THE FOLLOWING AFTERNOONS:-

 

THURSDAY 16th FEBRUARY 2012
WEDNESDAY 21st MARCH 2012
THURSDAY 19th APRIL 2012
WEDNESDAY 16th MAY 2012
THURSDAY 14th JUNE 2012
WEDNESDAY 18th JULY 2012
THURSDAY 20th SEPTEMBER 2012
WEDNESDAY 17th OCTOBER 2012
THURSDAY 22nd NOVEMBER 2012
 
WE WILL BE CLOSING THE DOORS AT 5PM ON THESE DAYS.
 
 
WE APOLOGISE FOR ANY INCONVENIENCE THIS MAY CAUSE.
 
If you need medical advice please phone nhs direct:-0845 4647
OR

If you need a DOCTOR in a MEDICAL EMERGENCY please phone:- 08444 778733


Flu Vaccinations

Please note we still have some flu vaccinations available

If you are aged 65 and over or have any of the following conditions:-
Immunosuppression, Diabetic, Chronic Kidney Disease, Chronic Heart Disease, Chronic Respiratory Disease, Chronic Liver Disease, Chronic Neurological Disease or Pregnant.

Please call the surgery to book an appointment for your flu vaccination.

We do not normally contact patients to offer an appointment.
 Please remember to contact the surgery in September 2012 to book for the October / December 2012 clinics.
 

 
YOUR HEALTH CENTRE NEEDS YOU!
 
If you would be interested in joining our Patient Participation Group and coming to a meeting, please ask at Reception for a contact form to complete or telephone the surgery with your details.
 
If you aren’t able to attend meetings but would still like to be involved, please let us know and we will contact you by email.

Many thanks

Dr Dellow & Partners
 

 
 
 Cancelling Appointments – using our automated telephone system when the Surgery is closed

 

If you have an appointment that you need to cancel, you don’t need to wait until the surgery next opens to let us know. Please call on 08444 77 87 33 and select ‘Option 2’ and cancel your appointment using the automated system.   You will be asked the following questions:

 
·        Please say your full name after the tone.    
Answer – just say your first name and last name
·        Please say the date and time of your appointment after the tone.
Answer – just say the date and time e.g. 1st March at 11.00am
·        Please say the name of the doctor you have your appointment with after the tone.
Answer – Just say the name of the doctor or nurse who you are due to see.
 
This is particularly helpful if you have an early morning appointment and will save you from queuing on the phone when the surgery re-opens. We will then have time to offer the appointment to another patient.
 

Cancelling an appointment for Specialist Clinics

In order to monitor and maintain the good health of patients who have heart problems, are diabetic, asthmatic, hypertensive etc, our nurses arrange specialist clinics where the appointments are for at least 20 minutes in duration.  
Letters are sent to patients at regular intervals asking them to book an appointment at the relevant specialist clinic. Some patients are also asked to have a blood test a week before attending their clinic appointment.

Increasingly, patients contact the surgery to cancel their appointments at very short notice. This is a cause of concern for the practice. As these are specialist clinics that are booked many days or weeks in advance, it is not possible to arrange for another patient to attend without giving advance notice – especially if a blood test is required. Should it be necessary to cancel or alter specialist clinic appointments please advise the surgery at the earliest possible opportunity so that cancelled appointments can be re allocated, and the clinic slots are not left vacant. 

 ......................................................................

CARERS

Are you caring for someone who can't manage without you, does Someone Care for You?
If you are looking after a family member, friend or neighbour whose health is impaired by old age, or who is mentally or physically disabled, then you are a Carer.
If you are a Carer, a Young Carer or have a Carer/Young Carer could you please let us have details to record in your medical records.

 Carers Bucks

Young Carers

Many family Carers also face isolation, poverty, ill health and depression. Carers Bucks is a charity that works in partnership with family Carers to support them in their caring role by providing information, advice, advocacy and emotional support.
Carers can collect a leaflet about Carers Bucks for the Health Centre, visit their website at www.carersbucks.org or telephone them on 01494 463536
Carers Bucks has a specific team that works with and supports young people aged from 6 to 18 years who care for a family member because of a:
·   physical or mental illness
·   disability
·   drug or alcohol addiction
The cared for person may be a parent or brother or sister, or other relative living in the same household. The child or young person does not necessarily have to be providing ‘hands on’ care to be recognised as a young Carer. Even if there are services in place and other members of the family helping with the care, the emotional impact and restrictions due to the illness or disability can still have an enormous effect on the young Carer.
Young Carers are supported in a variety of ways:
·   regular meetings and outings
·   family events
·   one to one support where needed
·   someone to talk to who understands
·   access to Carers Grant money for breaks
·   newsletter written and edited by Young Carers
 
 

 

 

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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