Bank Holiday – 25th May 2020
Help for your healthcare needs.
We are open as normal until 6.00pm Friday 22nd May and will re-open 8.30am on Tuesday 26th May 2020. For help between these times go to www.111.uk or call 111. You will be able to discuss your concerns and be offered advice as needed.
In an emergency, when we are closed, please phone Bucks 24/7 on 0300 033 988 for medical advice or to see a doctor urgently
THE NHS IS STILL OPEN FOR BUSINESS
Advice accurate as of 16/04/2020
Although we have changed how we are working, the NHS is still open for business. You can still contact the surgery on 01494 434344 and use NHS 111.
A & E and Urgent Care Centre are still open. The NHS hos produced a useful guide to parents on when to use A&E during the pandemic. For more information visit:- Parents' guide to A&E during Covid-19
MENTAL HEALTH 24/7 HELPLINE
Advice accurate as of 16/04/2020
Mental Health 24/7 Helpline for mental health advice.
Available during the pandemic 24 hours a day, 7 days a week & temporarily replaces 111 for people who need mental health care & their situation is not life threatening.
To find out when & where to get help & to access support from mental health professionals. During office hours, people who already use MH services should use the phone no's in their care plan.
Adult helpline: 01865 904997,
Children & Young People: 01865 904998.
For more information:- https://www.oxfordhealth.nhs.uk/news/24-7-mental-health-helpline-replaces-111-in-oxfordshire-and-buckinghamshire/.
Covid-19 Update on Government Shielding Letter
Advice accurate as of 05/04/2020
As you may be aware, the Government have sent over a million letters to patients advising them that they are at risk and should isolate for 12 weeks.
These letters were produced using hospital data and not from GP Practices. As a result the Government announced that GP Practices will be writing to additional patients by the beginning of this week.
As you may have noticed, there has been a delay in this process centrally by NHS England and NHS Digital.We understand and share your frustration, and we will update our patients as soon as we have more clarification. .
This situation is completely out of our control and we are dependent on NHS England and NHS Digital informing us once these additional patients have been identified.
We assure you once we have received clear guidance, letters will be sent out accordingly.
Thank you once again for your patience,
Dr Gabe and Partners.
Advice accurate as of 27/03/2020
Due to the Covid-19 epidemic, we have altered the way we are offering services to our patients.
Be assured, WE ARE HEAR TO HELP YOU with your medical needs. We will CONTINUE to offer advice and emergency appointments. If you have any concerns please CALL US.
Our number is 01494 434344
For your own safety, please do not to come to the surgery without first calling and speaking to one of our team.
Those patients with routine appointments that have been pre booked will be contacted to arrange for a Doctor to speak to you over the phone, you may then be offered a video consultation or if necessary an appointment at the surgery.
This change in the way we operate will comply with the National Guidelines of social distancing in reducing unnecessary contact - keeping us all safe.
This is TEMPORARY and we will reopen as usual once it is safe to do so.
We thank you for your support and wish you all the best of health, from the Doctors and staff at the Surgery.
Paper requests for repeat prescriptions have been TEMPORARILY SUSPENDED.
To avoid the spread of Covid-19, we are trying to minimise our contact with paper.
We are trying to avoid people collecting their prescriptions slip directly from the surgery.
To order a repeat precsription, please either:
We will send your prescription to your nominated pharmacy, where you can collect it.
If you don’t have a nominated a pharmacy, please chose which pharmacy you would like to collect it from and let us know.
If you do not nominate a pharmacy, your prescription will be sent to Collins & Jervie shop on Amersham High Street, (next to M&S).
This is a challenging time for us all, your understanding and co-operation is greatly appreciated during this period of uncertainty.
Our priority is the health and safety of all our patients and staff,
You can now book your appointments, order repeat prescriptions, or access your records online using Patient Access
To register for Patient Access click the link below: (If you have already signed up for Patient Access click the link to open the login screen.)
Patient Access Online Form
If you previously had online access to our old system (vision online or patient services) you should have received an email either from us asking you to bring proof of ID, or from EMIS with your login details. If you have not received either, then please click on the patient access link below.
For all new requests for online access please click on the patient access link above.
Please call the surgery for clinic dates
We will be closed from 1pm on the following days for staff training in 2020
Thursday 18th June
Wednesday 15th July
Tuesday 22nd September
Wednesday 21st October
Thursday 19th November
For more information on the changes to prescribing over the counter medicines, please see Practice News at the bottom of this page.
We are now using Chain SMS to message patients!
Chain SMS allows us to send text messages to patients. It means we can be much more proactive with communication, messaging you quickly and securely, so you are not waiting around to hear from us!
Some examples of how we might use it…
Reminders of notifications (eg prescription ready)
Responding to simple queries (eg if you had a quick question about your medication)
Letting you know we tried to call
Send you advice at the end of a consultation
The practice name will always be at the bottom of the message. You won’t be able to reply to them. Please help us to help you by keeping your number up to date. If you don’t want us to contact you in this way please let us know.
Improved Access to GP Appointments
An improved service to access GP appointments has launched in Buckinghamshire and is available to all patients registered with a Bucks GP. This service involves local GP practices working together to offer patients better access to appointments. It means that you can now book an appointment in a practice local to you:
Up until 8pm from Monday to Friday (Amersham Health Centre - Wednesday)
Selected hours on a Saturday (Amersham Health Centre 1 in 8 Saturdays)
9am until 1pm on Sunday and Bank Holidays (at one of the three Improved Access Hubs located across the county)
This should mean that patients also have greater flexibility for routine, bookable appointments. It is, however, not a walk-in service. If you need urgent medical advice after 6.30pm or at a weekend, please phone NHS 111 in the first instance – they will be able to advise you and book an appointment if necessary.
These appointments can be booked through the practice you are registered with, and are being offered from three Improved Access Hubs, located at:
High Wycombe Hospital: (located at the Urgent Treatment Centre or UTC) Queen Alexander Road, High Wycombe, HP11 2TT
Stoke Mandeville Hospital: Corridor 5, Gate 2, Mandeville Road, Stoke Mandeville, HP21 8AL
Threeways Surgery: Pennylets Green, Stoke Poges, Buckinghamshire, SL2 4AZ
Amersham Health Centre, Chiltern Avenue, Amersham, Bucks HP6 5AY
Tel: 01494 434344
Fax: 01494 733711
The surgery is open from 8.30am to 6.00pm Monday to Friday and for a limited number of pre-booked appointments on a Saturday morning from 8.30am to 12 noon. Phone calls are not taken on a Saturday morning.
Click here for details of our automated telephone system.
Welcome to The Surgery, Amersham Health Centre. We hope that you will find this website useful. We aim to provide a high standard of medical and nursing care for all our patients, with a strong emphasis on disease prevention, health education and self-help. There is much that you, the patient, can do to maintain your own good health and the aim of this website is:
To help you - by giving useful information about the services we offer and advice on how to manage minor illness in the home.
To help us - by making clear how our services can best be used.
To help us to help you - by encouraging a team approach between the practice and the patients.