What is Accurx?
Accurx is a software company that GP practices and other healthcare providers use to communicate with their patients. They are NHS-accredited and an approved supplier! This means practices can be proactive about communications, messaging you quickly and securely.
How will my practice use it?
Some examples of how a practice might use Accurx to contact you are:
● inviting you to book an appointment
● sending an appointment reminder message
● sending you a questionnaire to gather more information
● sending advice or information after a consultation
How can I use it
You can contact the practice using a secure online webform here Contact us about your request
What are the benefits of using Accurx Patient Triage
- Easy to access
- No waiting on hold on the phone
- The surgery can help more quickly and easily with text message advice, offering a prescription, or referring you directly to an appropriate service.
What about my data?
Accurx is approved by NHS England for use by GP practices and other systems involved in patient care. NHS England’s thorough assurance process ensures we maintain the highest standards of safety and security. Rest assured, your data is safe and shared only with your GP practice for the purpose of your direct care. We store and transmit your data securely, adhering to industry best practices, and collect only the necessary information to facilitate your GP’s care. For more details, please visit our privacy notice on the practice website.
Where can I learn more?
Accurx have a host of support articles and further information on their website if you would like to learn more. You can find these articles here. You can also contact their support team via the website chatbot or at support@accurx.com